The hard facts before you call.
- Price
- The receptionist starts at CA$99/month with 125 connected minutes included, then CA$0.69 per extra minute.
- Languages
- Callers are answered in English; the owner's setup, portal and reports work in English, French and Vietnamese.
- Booking connections
- It connects to Google Calendar, Square Appointments or Wix Bookings once each connection passes its setup check, or it can run entirely on its own included calendar.
- Where it's built
- Glownomics is built in Saskatoon, Canada.
- Payroll
- Glownomics does not run payroll, calculate statutory deductions, file taxes or decide worker classification.
- Works alone
- The receptionist works on its own, with an included calendar, and does not require a Glownomics Operations subscription.
Not “press one.” A real conversation.
The experience is designed around the small behaviours that make a receptionist feel attentive: listening through a full thought, asking one useful follow-up, and repeating the decision before taking action.
Listens before answering
Callers can speak naturally. The receptionist waits for the request instead of forcing them through a rigid menu.
Asks what helps
Service, preferred person, day and time are clarified conversationally—one missing detail at a time.
Confirms the whole visit
It repeats the service, technician and time, then waits for a clear yes before writing anything.
Brings in a person
When the caller asks or a situation needs judgment, it follows the salon’s controlled human-transfer order.
Glownomics lineGlownomics Demo Salon
LISTENING- Hi, can I book a gel manicure with Maya on Thursday after work?
- Of course. Maya has 5:30 or 6:15. Which one works better?
- 5:30, please.
- Thursday at 5:30 with Maya for a gel manicure. Should I book that?
Appointment is still unchangedWaiting for “yes”
Warm on the call. Precise in the calendar.
No invented answers
If an approved salon fact is unavailable, the receptionist says so and offers the next safe step.
No false “booked” claim
It calls a booking confirmed only after Glownomics returns a booking reference.
No dead-end transfer
If a person is busy or declines, the same conversation resumes and can take a callback message.
ONE CLICK · NO SCRIPT
Don’t take our word for it. Interrupt the line.
Change the service, staff member, day or time in the middle of the call. Hear the pause, the change being followed and the final choice confirmed before the calendar changes.
- Ask a question in your own words
- Hear live availability from the demo calendar
- Try asking for a person or offering card details
GLOWNOMICS DEMO SALONListening to your request
CALLERCan we make that 6:15 instead?
GLO · RECEPTIONISTOf course—Thursday at 6:15 with Maya for a gel manicure. Should I book that?
AI phone answering for busy salons and spas.
When your team is with a client or the salon is closed, the receptionist can handle these calls. All three receptionist plans check availability, confirm before saving a booking and bring in a person when judgment is needed.
A booking call after closing
A caller dials at 9 p.m. wanting a Saturday gel manicure. The receptionist checks the salon's live openings, offers two real times, and books only after the caller says yes—no message left for the morning.
“Can I get Maya again?”
When a caller asks for a technician by name, the receptionist checks that person's own schedule instead of offering the first open chair, and keeps the requested booking separate from a first-available walk-in.
“How much is a fill, and how long does it take?”
The receptionist answers from the salon's own approved service list—price and duration together—so a caller can decide before they hang up. If a service or add-on isn't on that list, it says so instead of guessing.
Moving Thursday to Friday
An existing client calls to change an appointment. The receptionist reads back the current booking—service, technician and time—before touching anything, then confirms the new slot the same way before writing it to the calendar.
When it isn't a booking question
A pricing dispute, a private event or a request the receptionist isn't allowed to promise gets handed to a person on the salon's transfer order. If nobody answers, the call returns to the same AI conversation and can leave a callback message.
Calls and booking texts, in one place.
After a confirmed booking, Glownomics sends the client a confirmation text and a reminder 24 hours before the visit. If an eligible caller hangs up before booking, it can send your booking link. Your team can read replies and text back from the receptionist inbox.
Texts go from your receptionist number to North American mobile numbers after texting is ready. Clients can reply STOP to opt out. Starter includes 500 texts a month, Growth 1,000 and Scale 1,500; booking texts and receptionist replies share that allowance. Long messages may count as multiple segments. At the limit, booking texts pause until next month while emails still go. Request-only mode takes a request for staff to confirm; it does not claim a confirmed appointment.
Explore the phone coverage you need.
Each plan includes the independent receptionist workspace. Minutes are used only while the receptionist is connected to a caller. Calls continue after the included amount unless you set a monthly spending cap, with email alerts sent to your verified sign-in address at 80% and 100%.
Starter
CA$99/month
- 125 connected minutes
- 500 texts a month
- Then CA$0.69/minute
- Independent receptionist portal
Growth
CA$198/month
- 300 connected minutes
- 1,000 texts a month
- Then CA$0.64/minute
- 20% more included time per dollar than Starter
Scale
CA$297/month
- 500 connected minutes
- 1,500 texts a month
- Then CA$0.59/minute
- 33% more included time per dollar than Starter
Glownomics Operations is optional. Add it later if you want the complete operations workspace. Set up free, choose a plan when you’re ready, and test your receptionist before you pay — nothing answers customers until you press Go live. Actual value depends on call volume, appointment demand and service prices; no booking or revenue recovery is guaranteed.
Common questions about the AI receptionist.
Straight answers about privacy, safety and the boundaries between a natural conversation and a safe one.
Can I use the AI receptionist with a paper appointment book?
Yes. Use request-only mode to collect appointment requests for your team to confirm. It does not read availability from a paper book or treat a requested time as a confirmed booking. Use the included calendar or a connected calendar that has passed its setup checks for automatic booking.
Does it speak French or Vietnamese?
Caller conversations currently use natural Canadian English, so a caller talks with the receptionist in English regardless of the salon's own customer mix. The Glownomics owner experience—setup, the portal and reports—is available in English, French and Vietnamese, so an owner can run the business in their own language while the phone itself answers in English.
Can it take payment over the phone?
No. The receptionist refuses card numbers, expiry dates, CVCs and bank account details even if a caller offers them, and it will not read numbers back. Instead it can direct the customer to an approved secure payment link or invite them to pay in person, the same way Square already handles card approval, tips, refunds and deposits.
Are calls recorded?
Routine calls are not recorded and no audio is kept. Callers hear that the call is transcribed; Glownomics stores the text transcript, a structured outcome and a summary for 30 days so the business can follow up. Selected QA transcripts require affirmative caller consent and expire within 7 days.
What happens when nobody answers a transfer?
The transfer is cancelled back to the same AI conversation instead of leaving the caller on hold or dropping the line. The receptionist can keep helping with the original request—another time, another technician, a different service—or take a confirmed callback message with the caller's name and number for the salon to return.
Can I forward my public salon number?
Yes, after the dedicated number and transfer targets pass acceptance. A transfer target cannot be the same public number being forwarded because that would create a call loop.
Does the line stop when included minutes run out?
No. Calls continue past the plan's included minutes instead of stopping mid-conversation with a customer. Overage is metered by connected seconds at the plan rate, and email alerts go to the verified sign-in address at 80% and 100% of the included minutes so an owner can upgrade before the next bill, not after. Owners who want a hard limit can set a monthly cap on extra-minute charges: past it, new calls ring the owner's backup phone instead of the receptionist until the billing period ends.