Natural-English calls connected to your real booking workflow.
Glownomics answers approved questions, checks live availability, creates confirmed appointments, supports verified changes and looks for a real person when the caller asks.
Setup waived and 20% off the platform fee for 12 months for selected pilot businesses. Calling usage is billed separately.
Hours, services, prices, staff and policies come from the business profile you approve. If the answer is not available, the receptionist does not make one up.
It checks current openings, repeats the full appointment and asks for confirmation before creating it. Reschedules and cancellations require caller-provided identity and appointment facts.
It follows your working-hours transfer order, privately briefs the person and bridges only after explicit acceptance. Busy, declined and voicemail outcomes return to the same AI conversation.
The greeting, assistant name, approved FAQ, booking rules and transfer schedule belong to that business—not a shared generic script.
Availability, bookings, verification and transfer order are checked through tenant-scoped tools at the moment they are needed.
Booked, changed, transferred, message taken or failed: the outcome and short summary appear in the Glownomics receptionist inbox.
Routine calls are not recorded. Glownomics stores a structured outcome and summary for 30 days; selected QA transcripts require affirmative caller consent and expire within 7 days.
The receptionist does not request, repeat, accept or store card or bank credentials. Payment remains on an approved secure flow.
Owners can pause new AI calls and return carrier routing to people without deleting call, usage or booking evidence.
The founding pilot handles caller conversations in natural Canadian English only. Glownomics product support and the owner application remain available in Vietnamese and English.
No. It refuses payment-card and bank credentials. A business can direct customers to its approved secure payment process.
The transfer is cancelled back to the same AI conversation. The receptionist can keep helping with booking or take a confirmed callback message.
Yes, after the dedicated pilot number and transfer targets pass acceptance. A transfer target must never be the same public number being forwarded, because that would create a call loop.
Tell us about your business, team size, current phone and booking workflow. Applying does not activate or purchase anything.