A gel manicure on Saturday
The caller asks for a service and a day. The receptionist checks your live openings, offers real times and books only after the caller says yes.
At a glance
The facts before you try it
| Fact | Detail |
|---|---|
| Price | After hours is CA$59/month with 100 connected minutes; it answers when you’re closed or busy. To answer every call, Starter is CA$109/month with 200 connected minutes. Extra minutes are CA$0.67 on After hours and CA$0.63 on Starter. Prices are before tax. |
| Language on the phone | Callers are answered in English. Your setup, portal and reports work in English, French and Vietnamese. |
| Calendars | It books into its included Glownomics calendar. It can also book into Google Calendar, Wix Bookings or Square Appointments once that connection passes its setup checks. A salon on a paper book can take appointment requests for staff to confirm. |
| Texts | After a booking it texts a confirmation and a reminder 24 hours before the visit. Starter includes 500 texts a month; extra texts are CA$0.05 each, up to the limit you set. |
| Works alone | No Glownomics salon plan is needed. Add salon software later if you want it. |
Nail salon calls
The calls it handles while your team works
Every plan checks availability, confirms before saving a booking and brings in a person when judgment is needed.
“Can I get the same technician?”
When a caller asks for a technician by name, it checks that technician’s own schedule instead of offering the first open chair.
“How much is a fill?”
It answers from your own approved service list, price and duration together. If a service isn’t on the list, it says so instead of guessing.
Moving an appointment
It reads back the current booking, service, technician and time, before changing anything, then confirms the new time the same way.
Questions that need a person
A complaint or a request it isn’t allowed to promise goes to a person in your transfer order. If nobody answers, the call returns to the receptionist, which can take a callback message.
Card details
It refuses card numbers and bank details, even when a caller offers them, and can point the client to an approved payment link or to pay in person.
The salon floor
Walk-ins and turns stay with your team
The receptionist books appointments by phone. Walk-ins, technician turns, tips and weekly payouts are handled in Glownomics salon software, which you can add when you want it.
FAQ
What nail salon owners ask about the receptionist
Does the AI receptionist speak Vietnamese with callers?
No. Callers are answered in English. The owner’s setup, portal and reports are available in English, French and Vietnamese.
Can it book a specific nail technician?
Yes. When a caller asks for a technician by name, it checks that technician’s schedule and keeps the request with that person.
My salon still uses a paper appointment book. Can I use it?
Yes. Request-only mode takes appointment requests for your team to confirm. It does not read a paper book and does not call a requested time a confirmed booking.
How much does it cost?
After hours is CA$59 a month with 100 connected minutes and answers when you are closed or busy. Answering every call starts at CA$109 a month with 200 connected minutes. Extra minutes are CA$0.67 on After hours and CA$0.63 on Starter. Prices are before tax.
Can I hear it before I set it up?
Yes. Call the demo line or start a browser call. The demo books into a demo calendar only, sends no texts to clients and takes no payment.
Hear it first
Call the demo line and book a test visit
Then set up your receptionist free and test it before you pay. Nothing answers your clients until you press Go live.